Defining the logistics and distribution environment Enterprise integrative management: Defining the logistics function Evolution of modern logistics and distribution management Enterprise integrative management The distribution management environment  Defining the term distributor Types of distributors Role of the Distributor Understanding the wholesale industry Enterprise organization The physical management of distribution

 

	Top management planning.  Business and strategic planning Defining business goals and strategies The strategic planning process Trends in distribution management Logistics as a competitive weapon Developing the business plan Forecasting in the distribution environment Forecasting in the distribution environment Forecasting types Qualitative techniques Quantative techniques Casual types Developing the forecast Why forecasts fail
	Marketing, sales and logistics planning Defining marketing, sales and logistics planning Trends in marketing, sales, logistics Developing distribution channels Products and services Developing markets Logistics resource requirements planning Integration of plans
	Logistics operations planning Managing distribution inventories Nature and function of inventory Trend in inventory The inventory management process Inventory costs Inventory valuation Inventory control ABC analysis and cycle counting Performance management Replenishment inventory planning Inventory planning techniques Inventory replenishment techniques - an overview Defining the order point Order point methods Order quantity techniques Inventory replenishment planning process Inventory operations in a multi-echelon environment Distribution requirements planning Order point methods Problems with statistical techniques Historical view Basics of DRP DRP Processing DRP compared to statistical order point DRP in a multi-echelon environment DRP planning process Detailed logistics capacity planning Issues in distribution requirements planning Just-in-time
	Logistics operations execution Customer service and order management Defining customer service Managing customer service Characteristics of customer service leaders Order management Quick response
	Inventory acquisition Defining purchasing Anatomy of purchasing strategy Purchase order management process Performance management Supplier scheduling Continuous inventory replenishment Defining value-added processing Value-added processing management process
	Warehousing Defining warehousing and major functions Trends in modern warehousing Developing warehousing strategies The warehousing management process Designing the warehouse network Warehouse Layout and equipment
	Transportation The scope of transportation Types of transportation Trends in modern transportation Transportation management process Transportation regulation JIT/Quick response transportation
	International distribution and managing distribution systems International distribution Globalization trends Developing global distribution strategies Channel strategies Managing international distribution networks International transportation and warehousing International purchasing Today's international environment
	Information technology in logistics Computerizing the business environment Investigating IT solutions Applying computer systems to distribution Integrated distribution systems requirements Implementation organization issues